By accessing, browsing, or using this website, or by purchasing goods or services through this site, you agree to comply with the following terms and conditions.
In these terms and conditions, “this website” refers to https://www.mediterraneanfoods.co.nz.
About Mediterranean Foods
References to “Mediterranean Foods,” “we,” “our,” or “us” in these terms refer to Mediterranean Food South Island Limited.
Changes to Terms and Conditions
We may update these terms and conditions, along with our disclaimer, at our discretion. Any changes will take effect immediately upon posting. Mediterranean Foods is not required to provide prior notice of these changes, and your continued use of this website signifies your acceptance of the revised terms.
Policy for online purchases of goods and/or services
If you intend to purchase goods and/or services through this website, you must confirm your acceptance of this website terms and conditions before we will process your order.
Once your order has been processed you will receive an automated response confirming your details and the goods ordered. A GST invoice will be sent to you. The dispatch of the goods from Mediterranean Foods will constitute our acceptance of your offer to purchase those particular goods. We provide no warranty as to the availability of goods advertised through this website. Any information on this website is up to date at the time it is posted on the website but is subject to variation at any time without notice.
If you spot something in one of our locations that you’d like to purchase online, please reach out to us, and we’ll do our best to make it available.
We ship within New Zealand ONLY
- Our deliveries are handled by a third-party courier service.
- We will endeavour to process & deliver your order within 2 to 3 business days, and a little longer for rural deliveries.
- We are unable to deliver to Post Office boxes.
- Orders received after midday will be dispatched the next working day; orders received on Saturdays and Sundays will also be dispatched within the next 2 business days, excluding stock on backorder.
- During December and generally holidays periods when we experience an high volume of orders, please allow additional days in transit for delivery.
- Please allow additional delivery times of up to 5 business days if your order is placed within 2 days of the following public holidays:
- New Year’s Day
- Waitangi Day
- Good Friday
- Easter Monday
- ANZAC Day
- King’s Birthday
- Matariki
- Labour Day
- Canterbury Anniversary
- Christmas Day
- Boxing Day
Free Shipping
- Applies only to website orders over $200.
- Applies to one address only. Additional addresses will incur shipping fees.
- Exclusions: multi-parcel shipments may incur extra fees.
- We reserve the right to modify or discontinue this offer at any time.
Delivery Policy for Perishable Items
Chilled perishable items are dispatched from Monday to Wednesday only to prevent them from being held in a courier depot over the weekend in case of delays. We use ice pack gels to ensure perishable items are kept in optimal conditions during transport.
Delivery delays
- Delivery delays can occasionally occur.
- Any time stated for Delivery is an estimate only, Mediterranean Foods will in no event be liable for any late delivery.
Purchasing from overseas
- Kindly note that to be able to purchase and complete a payment from overseas, you will have to enter a New Zealand billing address.
- We are only able to deliver orders within New Zealand.
Purchasing Alcohol
It’s illegal in New Zealand to sell liquor to anyone under the age of 18. It’s also illegal for you to buy liquor if you’re under the age of 18, even if you’re buying it as a gift for someone else. By submitting an order with Mediterranean Foods and agreeing to the Terms & Conditions you’re confirming that you’re over the age of 18 and legally allowed to buy liquor in New Zealand.
You can view our Liquor Licence below:
Christchurch Liquor License (expiry 04/07/27)
Wellington Liquor License (expiry 17/07/27)
Refunds and Returns
At Mediterranean Foods, we adhere to the Consumer Guarantees Act. You are entitled to a replacement, repair, or refund if the goods you receive are faulty, damaged, or do not meet the standards as described. If you are not satisfied with your purchase, please contact us within 2 days of receiving your order. For perishable items, we are unable to accept returns due to health and safety regulations, but we will work with you to find a satisfactory resolution, whether through a replacement or refund. Proof of purchase is required for all refund and return requests. Please note that change-of-mind returns are not accepted.
Risk of Loss
All items purchased from Mediterranean Foods are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Product Descriptions
Mediterranean Foods attempts to be as accurate as possible. However, Mediterranean Foods does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Mediterranean Foods itself is not as described, your sole remedy is to return it in unused condition.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Mediterranean Foods does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use Mediterranean Foods only with involvement of a parent or guardian. Mediterranean Foods reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Website Privacy Policy
All information collected through or in connection with this website is collected, stored, held, used, and disclosed by Mediterranean Foods or its web service provider in accordance with the Privacy Act 2020.
This Privacy Policy covers our use of information which is collected through or in connection with this website.
We will not sell or otherwise provide your personal information to a third party, or make any other use of your personal information, for any purpose which is not directly related to your use of this website.
Electronic Communications
When you visit Mediterranean Foods or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Mediterranean Foods or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Mediterranean Foods and protected by international copyright laws. All software used on this site is the property of Mediterranean Foods or its software suppliers and protected by international copyright laws.
License and Site Access
Mediterranean Foods grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Mediterranean Foods. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Mediterranean Foods. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Mediterranean Foods and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Mediterranean Foods’s name or trademarks without the express written consent of Mediterranean Foods. Any unauthorised use terminates the permission or license granted by Mediterranean Foods. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Mediterranean Foods so long as the link does not portray Mediterranean Foods in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Mediterranean Foods logo or other proprietary graphic or trademark as part of the link without express written permission.
Reviews, Comments, Communications, and other Content
Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content. Mediterranean Foods reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Mediterranean Foods a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Mediterranean Foods the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Mediterranean Foods for all claims resulting from content you supply. Mediterranean Foods has the right but not the obligation to monitor and edit or remove any activity or content. Mediterranean Foods takes no responsibility and assumes no liability for any content posted by you or any third party.
Copyright Complaints
Mediterranean Foods respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, email us with your complaint.
Other Businesses
This website may contain links to external websites. Mediterranean Foods is not responsible or liable for the content on these linked websites, including any claims that the content infringes on the intellectual property rights of any third party, nor are we responsible for their privacy practices. Links to external websites are provided for your convenience and to assist you in finding information, products, or services that may be of interest. However, these links should not be interpreted as an endorsement, approval, or recommendation by Mediterranean Foods of the owners or operators of these websites, nor of the information, graphics, materials, products, or services they offer or display.
Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED BY MEDITERRANEAN FOODS ON AN “AS IS” AND “AS AVAILABLE” BASIS. MEDITERRANEAN FOODS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MEDITERRANEAN FOODS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MEDITERRANEAN FOODS DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM MEDITERRANEAN FOODS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MEDITERRANEAN FOODS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
Applicable Law
By visiting Mediterranean Foods, you agree that the laws of New Zealand, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Mediterranean Foods or its affiliates.
Disputes
Any dispute relating in any way to your visit to Mediterranean Foods or to products you purchase through Mediterranean Foods shall be submitted to confidential arbitration in Wellington or Christchurch, New Zealand, except that, to the extent you have in any manner violated or threatened to violate Mediterranean Foods’s intellectual property rights, Mediterranean Foods may seek injunctive or other appropriate relief in any court in New Zealand, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of an independent arbitrator. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Site Policies, Modification, and Severability
Please review our other policies, posted on this site. These policies also govern your visit to Mediterranean Foods. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.